Cancellation & Refund Policy
SAIACS CEO Centre aims to provide a transparent booking experience for both accommodation and event reservations. The following policy outlines the general terms relating to cancellations and refunds.
Room Booking Cancellations
Cancellation requests for room reservations are subject to the cancellation window, applicable charges, and refund conditions communicated at the time of booking. Guests are advised to review these terms before confirming their reservation.
Event Booking Cancellations
Conference, seminar, banquet, retreat, and other event bookings may require advance deposits. Cancellation terms, deposit adjustments, applicable charges, and refund eligibility will be governed by the agreement provided during the booking process.
Refund Processing
Where a refund is applicable, it will be processed using the original payment method after verification of the cancellation request. Processing timelines may vary depending on the payment provider or financial institution.
Booking-Specific Terms
Cancellation windows, refund eligibility, deposit requirements, and any applicable fees are specified at the time of booking. By confirming a reservation or event, guests and organisers acknowledge and accept the applicable cancellation and refund terms.
For any questions regarding cancellations, refunds, or booking modifications, please contact the SAIACS CEO Centre team before making changes to your reservation.